EVN Makedonija Elektrosnabduvanje guarantees the quality of its commercial services to the customers by delivering the invoices in timely manner, promptly responding to the requests and complaints from its customers, promptly reacting to protect consumers in case of electricity delivery disruptions by the appropriate operator, timely informing the customers about the conditions related to quality and continuity of delivery of electricity, etc. For planned disconnections, please refer to the list published on the web site of the Distribution System Operator: Planned maintenance